Don't just take our word for it
What Our Customers Say
As a family run business, I rely heavily on feedback to give future customers the confidence to work with me. Below you will see a selection of testimonials from my customers, you can also read reviews that have been left on my Which? Trusted Trader profile here.
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Really liked the workmen. Pleasant and got on with the job. Very happy with the work. I’m pleased
Oct 2023
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Couldn’t fault the service and finished result. The fitters were friendly and considerate. I have a
dog and baby in the house, and without asking I felt the fitters were really considerate and kept
the noise to a minimum. The work started and finished on time. The loft looks absolutely
amazing now, a fresh space to store our things in tidily. Thank you!Oct 2023
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Absolutely delighted with the very efficient, thoughtful service provided. The loft space has
given me the ideal storage area in my small property for which I am very grateful. The work
was carried out with care and attention to detail and the staff were polite and helpful and
cleaned up very well after their work.Oct 2023
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Very impressed by the work by two nice guys, who worked hard and skilfully to transform our
loft into a great storage area. Thank you.Oct 2023
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The gentleman who arrived was very pleasant, friendly and worked very well. Explained everything and would highly recommend him
Oct 2023
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This is the 2nd time I have used Access4lofts and on both occasions the staff were professional,
friendly and knowledgeable on the products they have used. They were clean and tidy workers
and left the areas spotless when they left. I wouldn’t hesitate to recommend or use them again.
Thank you again everyone that was involved.Sep 2023
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An excellent service all round, from my initial enquiry to the survey visit and carrying out the agreed work. All members of the team were efficient & friendly & did everything exactly as promised.
Aug 2023
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Lads were organised, job was done quickly and tidied up after, very smooth operation.
Aug 2023
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Friendly, efficient service, excellent job
Aug 2023
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Excellent customer service demonstrated from the first contact through to completion. The
installation was completed to a high standard. Would highly recommend this company.
Excellent value and professional service demonstrated.Aug 2023
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My loft hatch is located in a cramped space and access is difficult. I asked three prominent local
firms to quote me for installing an integrated loft ladder and hatch cover, and of these three
one said that no available equipment was suitable for the site, one said that any such
installation would be too dangerous, and only Josh from BN lofts said that he could do what I
wanted at a reasonable price.
Three weeks later BN lifts turned up as promised, most of the construction work had been
completed off-site and installation took only two and a half hours. The site was left tidy and the
equipment installed does exactly what I wanted with virtually no effort required on my part.
Seems to me that BN lofts are well-acquainted with all currently available equipment options,
are prepared to think creatively outside the box, and work and plan effectively to produce a
good outcome with as little fuss and mess as possible. I’m certainly very pleased with the resultJul 2023
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Very reliable, efficient and a great job done.
Jul 2023
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The men that undertook the job were very polite, courteous and knowledgeable. The job was completed much quicker than I expected and there was absolutely no mess left behind. I was very impressed and would definitely recommend to others.
Jul 2023
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Turned up on time for survey and to do the job ( not doing so is a pet hate of mine) so top marks for that. Did an excellent job with no fuss, highly recommended and I never say that lightly, if I wasn’t happy I would say so.
Jul 2023
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It was every bit what I expected very pleased with the job considering the space to work in Thank you
Jul 2023
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Very professional, did an excellent job. Really pleased.
Jun 2023
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Due to come at 8am arrived at 7.55 and started work almost immediately. Luke and Elliott were very polite and did everything we asked of them. Very professional job done very efficiently. Very pleased with our boarded loft, would definitely recommend Access4lofts thank you.
May 2023
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Whole process from ordering to quote and installation was speedy, friendly and professional. Finished job looked excellent. Would definitely recommend.
Apr 2023
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Joe & Luke were professional, polite and did an excellent job installing a new loft hatch and ladder. It just looks as though it has always been there. The ladder is exactly what we wanted. They were booked to come to us as the second job, but when their first job was cancelled, Joe rang to see if they could come earlier, which actually suited us very well.
Apr 2023
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From my initial inquiry for a quote to insulate and board the loft, I’ve found everyone very helpful and professional. Josh who measured up provided a prompt quote, we didn’t have a long wait for fitting and the 2 men who came were on time, explained what they were doing and were polite, professional and respected our home.
Apr 2023
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Luke arrived promptly and went ‘above and beyond’ tidying up a loftspace cluttered with old rubble
and badly laid insulation. A really tidy job.Apr 2023
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Right from my initial contact, I have been more than happy with the service fromAccess4Lofts. Josh came to do an initial quote and he listened to what I wanted, before measuring up and showing me what could be provided. I received the quote later the same day, and just had to decide from a couple of options. Once I accepted the quote, I expected to wait for about a month to get an appointment, however, there had been a cancellation and I only waited 8 days! The three young men who came to do the work arrived on time and introduced themselves before putting down dust sheets and getting on with the job. They worked continuously for just over 5 hours, completing the job well and before I anticipated. They took most of the waste away and even vacuumed my hallway, stairs and landing, which was a nice surprise. I would not hesitate in recommending them to do a similar job.
Mar 2023
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Very helpful and polite. Little disruption. Work completed to my satisfaction.
Mar 2023
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Very professional in all aspects of their work
Mar 2023
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Arrived on time, got straight on with job, cleaned up, polite and helpful. Pleased
Mar 2023
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The service was excellent from start to finish: the office staff were friendly and communicated very efficiently with me and Nathan worked hard to complete the installation of the loft ladder in record time. He clearly explained how to use the ladder and left the site in good condition.
Mar 2023
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Very impressed with the work carried out. They arrived on time and completed the job to a professional standard. They explained and demonstrated everything they had done, and cleaned up everything afterwards. Would definitely recommend.
Mar 2023
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The whole process went very smoothly, from receiving a quote to completion of the work. Communication was excellent and Josh and the installation team turned up promptly. I am very happy with the ladder and flooring fitted.
Mar 2023
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Excellent all round service. Everyone one was punctual, polite, and tidy.
Mar 2023
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Josh & Matt did an excellent job fitting our new loft ladder despite a few complications. I am very happy with the standard of work and service I received.
Mar 2023
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Very good. Work carried out was as promised.
Mar 2023
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Service was very good and fast and they’ve done a good job
Feb 2023
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Arrived on time, did everything required, explained what had been done and tidied up afterwards. Excellent service, many thanks.
Feb 2023
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Everyone I met was very polite n pleasant. Everything was done at the promised time and the installer was quick, quiet n clean. Clear on instructions and demonstration. Lifetime guarantee on the installation. All in all a very professional and safe company to use. Excellent manners n attitude of employers, would recommend.
Feb 2023
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Exceptional service from start to finish, thoroughly went through all work carried out and costings. Friendly workers would highly recommend.
Feb 2023
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The whole service was excellent!
Feb 2023
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Clear pricing and very easy to do business with. I would recommend them.
Feb 2023
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Efficient, clean, quiet service. A very professional job.
Feb 2023
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The guys did a great job installing a new loft hatch, and added flooring to my loft. Seems really well built, no complaints at all.
Jan 2023
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Excellent work by Joe and the team
Jan 2023
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Good service from the initial estimate ,to the young men arriving on time and being nice young
men. Showed me how it works. Still have to think about it as not using it much, but will get used
to it.Jan 2023
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Good service from the initial estimate ,to the young men arriving on time and being nice young men. Showed me how it works. Still have to think about it as not using it much, but will get used to it.
Jan 2023
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Very obliging and helpful young men.
Dec 2022
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First class service – accurate estimate and work completed in a very professional manner.
Dec 2022
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Josh and his team were fantastic from start to finish at our home in Lancaster. They turned out dead space loft into a large, boarded storage area with electric, remote control loft ladders for easy access. All the team were friendly, on time, tidy and experts in their roles. We would highly recommend BN Lofts Ltd / Access4Lofts, thank you.
Dec 2022
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The team was here most of the day and it was a pleasure to have them around, polite, hard working and even washed their own mugs up I chose the firm as it was Which recommended and I am very glad I did
Dec 2022
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We have been very satisfied with your work – professional friendly and efficient at every level. This year you have completed two loft projects for us, and we have recommended your services to our friends what more can we say other than thank you
Dec 2022
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Excellent service from the two lads who came to install our loft ladder. So polite, professional and hard working. Respected our property and left it clean and tidy. Wished I had used them sooner. Thanks again to everyone involved from the estimator to the lady on the phone and the lads installing – well done and thank you all so much.
Nov 2022
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Very friendly and helpful when in contact with us. Quick responses to emails and everything
was explained to us fully.Nov 2022
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Excellent job, quick clean workers very polite a pleasure to do business with.
Nov 2022
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very quick and made a good job. very nice men. thanks.
Nov 2022
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From start to finish excellent experience, could not have wished for a better service – faultless in every way! All the team punctual, responsive on the telephone handling calls, polite, efficient, completed the work to the highest standard ahead of schedule and good value for money. So glad we didn’t waste our time and energy looking for other quotes, would always recommend access4lofts to friends, family and offer repeat business. Thank you for all your efforts. Debbie, Lancaster. (Please do not use surname in marketing)
Nov 2022
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Lads were prompt and polite, kept everywhere clean and tidy – laid dustsheets, hoovered etc.
Invited to look at completed work before they left to check all was satisfactory. Really pleased
with the end result.Nov 2022
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Efficient service installed with little fuss or disturbance. Contact with the business was easy and prompt
Oct 2022
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A very pleasant and nice young man carried out the work that was required, and did a good job
at cleaning up after himself.Oct 2022
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Excellent work, he never stopped from start to finishing the job well pleased with the result,
would recommend.Sep 2022
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Fantastic service, from the initial contact to completion. The transformation is absolutely marvelous. I would recommend the team to anyone looking to access their loft
Sep 2022
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The young man who fitted the loft worked cleanly and efficiently and was extremely pleasant.
Loft hatch looks good and works well.Aug 2022
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Prompt efficient service, friendly personnel
Aug 2022
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Excellent service throughout, from the good advice given to us and the prompt quote, through
to the finished job. Very pleased with the result. Most professional.Aug 2022
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Polite, friendly team, who did an excellent job
Jul 2022
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I wish I had ordered a new loft ladder 3 months ago after we moved in. We were downsizing and
had a lot of stuff to store. The existing loft access hatch and ladder was awkward and made
storage in the vast loft difficult. Josh visited and quickly came up with a solution that I hadn’t
seen. A week or so later and the job was done. Access is now quick and easy.Jul 2022
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The two men who did the work were polite, friendly and efficient. They showed me the work
which they had completed which was to a high standard and explained the operation of the new
ladder. I would certainly recommend this companyJun 2022
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Excellent work. Polite and efficient team.
Jun 2022
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The lads were absolutely excellent. Very pleased with Josh and the team.
Jun 2022
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The team were very efficient, polite and were more than happy to put up with any questions I
had. They worked very hard. Excellent work. I now have easy access to the loft which is now insulated and has plenty of storage space. Thank you so much HelenMay 2022
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Very pleased with ladder installation the guys where very polite and friendly.
May 2022
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Exceptional, professional service from initial visit to completion of work. Everyone I came into
with was respectful to me and my property. All the work was carried out quickly and efficiently.May 2022
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Excellent job, from initial contact through to fitting and completion. Laying boards, new hatch and wooden ladder fitted. Job completed in just over 1 day. Value for money.
May 2022
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Polite, quick and friendly, very professional. Delighted thanks
May 2022
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Very efficient, from quote to installation
Apr 2022
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Excellent standard of work carried out by respectful pleasant installers. Job completed on time would definitely recommend.
Apr 2022
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Very happy with the work carried out
Apr 2022
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From the first call all the staff have been really friendly and helpful and kept me well informed. The lads on the day were brilliant and they left everything really clean and tidy. I am so happy with the final product.
Mar 2022
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The two men installing my loft ladder and hatch were friendly and polite. The work was carried out quickly and efficiently. A credit to your company. Ladder and Hatch were perfect
Mar 2022
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You arrived early but you rang to ask if this would be OK. When you arrived you completed the work and left with no mess and the loft hatch covers any wall paper that will have been damaged so you can not see you have been.
Mar 2022
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A very good professional team. The loft ladder was fitted very quickly, with a minimum of disruption. I will highly recommend your services. Thankyou
Mar 2022
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Excellent.
Mar 2022
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Excellent work done and the job was finished quickly! Highly recommended and thanks again!
Feb 2022
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Very helpful and explained everything from measuring up to installation, very friendly , cheerful
guy’s, made a good job of our loft, would use again and recommendFeb 2022
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Very happy with my loft. Professional service given, polite and kept me up to date.
Jan 2022
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Very good communication all the way through the process
Jan 2022
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Very smooth operation throughout carried out with curtesy and professional attention from my first contact phone call to completion of the installation. Thank you.
Dec 2021
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Excellent service
Dec 2021
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The two men who installed my loft ladder were very good. They worked well and explained everything about the installation of the ladder.
Dec 2021
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Very pleased with the work. Professional and tidy. Thank you very much.
Dec 2021
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Turned up on time and the job was done super quickly and has a neat, high quality finish. Clean up was thorough and you wouldn’t have been able to tell anyone was in at all save for our brand new loft hatch. We were given lots of options to consider before settling on a quote and the benefits and drawbacks were clearly explained of each option.
Dec 2021
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Excellent. Great lads carried out the fitting
Dec 2021
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Very professional. Comprehensive survey visit with clear explanations of services and product. Good communication throughout. Punctual. Respectful of the customer’s property. Efficient work and service. Polite interaction. Friendly approach. I would not hesitate to recommend.
Dec 2021
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Work on our loft was done quickly and to a great standard. We were also informed about any changes that needed to be made on the job and everything was explained clearly. The lads left everything tidy when complete. Thankyou
Nov 2021
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Excellent. Two great young men who worked really well and as I didn’t go into the loft they took
photos to show me the finished job.Nov 2021
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The team provided an efficient service from the initial survey and quote, the work itself to the
final instructions carried out professionally to a high standardNov 2021
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Arrived on time worked very hard, we are pleased with the work carried out in our loft from both teams that were involved.
Nov 2021
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Extremely quick from first contact, survey to boarding loft, arrived on time and fitted quickly with minimal inconvenience.
Oct 2021
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Top quality work everything done on time.
Oct 2021
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Very good service and would not hesitate to use again. Thank you
Sep 2021
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Three very polite men arrived on time to do the work. They worked very well together and got the job done in less than 2 hours. Because of an ongoing health problem I did have difficulty putting the ladder away. However, the men came back and where able to sort things out with a bit of ingenuity.
I am very pleased with the results.Sep 2021
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Very speedy installation, all mess tidied up/hoovered. Very happy with the finished job
Sep 2021
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Pleased with your service.
Sep 2021
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The two fitters were very polite and helpful. The work was done exactly as per schedule, and the result was exactly as we required. We have been kept well informed throughout the process, and I would definitely highly recommend your company.
Sep 2021
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Very prompt and clean work. Job finished quickly and well done.
Sep 2021
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Two good lads who got on with the job and happy with the product which works well.
Aug 2021
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Josh runs his business how everyone should. His work is as advertised but more importantly his
customer service was exceptional. Very contactable at any time and a man of his word. We had
a minor hiccup but that’s all now forgotten with the way it was resolved. He’s a credit to
everything associated with his company and trades need more people like Josh. A really nice
fella and (according to my Mrs) one of the nicest young workers she’s ever met accompanied
him. Great to see they are building generations of top service. Thanks Josh, you should be proud
of what you’ve got with A4 lofts.Aug 2021
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Really impressed with Josh and his team. The work completed was done to a very high standard and was done quicker than planned. The final result looks better than I had hoped for, so really pleased. I would certainly recommend to other intetested customers.
Jul 2021
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Efficient and professional service. Very happy
Jul 2021
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Jimmy didn’t arrive on time but phoned with delayed time (15 mins) and arrived within that. Pleasant and polite; worked hard and steadily throughout. Showed me any unexpected problems as he found them (eg change of direction of joists; housing of existing loft ladder). Consideration shown to family members during his work. I would recommend this firm.
Jun 2021
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The installers arrived on time and covered my hall stairs and landing with dust sheets they got on with the job and when they had finished they gave me a full demonstration of my loft hatch and ladder.
Jun 2021
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Faultless service from first contact to installation. Great communication and did exactly what was promised. Happy to recommend Josh and his team to anyone.
Jun 2021
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The guys were helpful, friendly and very efficient. I liked that they took photos of the job, before, in progress and completed. The wooden loft hatch looks good, and the work was completed to a high standard. We are very pleased and highly recommend this service.
May 2021
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Very easy to do business with. Punctual, polite, efficient and a good bunch of lads. Recommend highly.
Apr 2021
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Have recommended you to my daughter who lives just down the road
Apr 2021
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Very professional from initial quote to completion of works. Team carrying out the work were polite and friendly, completing the job to a high standard. They were tidy, respected my property and cleaned up afterwards. I would not hesitate to recommend Josh and his team to others.
Apr 2021
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Super efficient, arrived on time, good quality work, very helpful and professional trades people. Everything from quoting the job through to completion was excellent. I would certainly recommend this company.
Mar 2021
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It was a very professional job from start to finish. We really appreciated the fact that every appointment was kept, on time and with every question answered. The day of the actual work was exactly the same. The fitter arrived early, worked no-stop until it was finished, making sure I understood and agreed with everything done. Great work and value with very nice people – I would certainly recommend Josh and Jimmy.
Mar 2021
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Excellent. Very pleased with the work.
Feb 2021
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Very efficient and work completed to high standard . I would recommend firm to friends and family
Feb 2021