Don't just take our word for it
What Our Customers Say
As a family run business, I rely heavily on feedback to give future customers the confidence to work with me. Below you will see a selection of testimonials from my customers, you can also read reviews that have been left on my Which? Trusted Trader profile here.
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It was an amazing service from start to finish. We were able to get the work done very quickly
due to a cancellation which was great. Matt and Jim were so polite and curious and very careful
with the work they completed checking that what had been asked for was in fact possible. They
kept me fully informed throughout. I’m very happy with the finished product and they did a very
professional job. Thank youOct 2023
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Pete, Jim and Matt were exceptionally professional and have competed the job to a high standard. They took great care and were very respectful of my home.
Jul 2023
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Excellent service. Phil, Matt and Pete worked really hard. They were very helpful and did not leave any mess. I would definitely recommend this company. Thank you.
Jul 2023
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Thanks for all your effort making the space utilise well. It was done as explained and promised. Very much appreciated. Thanks.
Jul 2023
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Pete did an amazing job, was very thorough and the services from start to end were brilliant. Will definitely recommend Pete to family and friends. Thank you so much
Jun 2023
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We had a loft hatch and ladder installed, very professional, quick hassle free installation! Extremely happy with the service proved by Access4Lofts would definitely recommend them.
Jun 2023
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Matt and Jim arrived at time agreed, they placed dust sheets down straight away and got to work.
They were friendly and professional, explained what they would be doing and completed the work to a high standard. The overall finish and clear up was excellent, Would highly recommend.Jun 2023
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The two workmen were very courteous. They carried out the work efficiently. Would thoroughly recommend Access4Lofts
Jun 2023
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Jim and Matt were excellent, explained everything as they did the work. Very professional and polite.
Jun 2023
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First class service from first contact until finish. Installed loft ladder and light. Work carried out with care. Installer polite and very helpful. Good price. Very happy the process
Jun 2023
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Phil And Pete did a excellent job. Very polite and courteous. Explained everything as the job
proceed. Will definitely recommend them anytime.May 2023
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A great job done by the guys! Completed our loft with more insulation, new boarding and changed our loft hatch so we could have loft ladders. Work was all done to our expectations and we were kept informed throughout the day with how it was all going, and it was left all clean and tidy.
May 2023
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The guy who came to do the survey and gave me a quote took his time explaining what work would be done clearly and politely. Very kind and professional. The lady who emailed me the quote was very accommodating of dates and managed to give me a day that was more convenient for me.
The guys who came from the time they came (Tian apologies if I didn’t spell the name right and Matt) they started explaining everything they were doing, any problem encountered and how they rectified the issues. They worked non stop and never had any breaks. They were also very patient and polite in showing how the ladder worked and the areas where I can store my things. They did extra work of clearing all the rubbish cheekily left by the previous owner of the house. Very grateful for that as I would have never managed myself. I could not fault their professionalism and the outcome of their work. Worth the money I paid for and would recommend them to anyone. Very satisfied customer.Apr 2023
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Phil carried out all work to a high standard and demonstrated great customer service skill. I could not be happier with the work carried out and with Phil. I would also like to thank Kerry who helped tailor a quote for us and worked fast and efficient to make up a quote for us and to book in all works on a convenient day and time.
Apr 2023
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Pete is a total legend and he is great at communicating throughout the job
Apr 2023
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Professional service, quality of work was excellent, good customer service from start to finish.
Mar 2023
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Pete, Phil & Matt arrived on time, were very friendly and completed the work on my loft within the time frame agreed. They worked diligently and I was very impressed with the work done. I would highly recommend Access4Lofts. Great staff.
Mar 2023
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Phil and Pete have completed a transformation of my loft space. The transformation was completed in half a day, with no mess or fuss. The whole process from quotation to end involved lots of friendly, no pressure conversations. I would wholeheartedly recommend Access4Lofts Chelmsford if your thinking about creating some additional, safe and affordable space in your home
Mar 2023
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From the admin staff who took my initial enquiry through to the 2 gentleman that completed the installation, throughout each part of the process everyone was so helpful, polite and each one made me feel valued as a customer.
Mar 2023
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Very clean, tidy and professional workmanship. From first telephone call to fitting there was excellent communication. Very satisfied with end product.
Mar 2023
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Pete was fantastic today, worked really hard and was extremely courteous. The house is spotless and he did a great job. I’m ashamed to say I get very nervous with trades people that I’ve not encountered before after a couple of bad experiences, but you and the team have been fantastic and really renew my faith in getting work done.
Mar 2023
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Absolutely superb excellent service throughout. Pete & Phil were a great team and carried out the job to a very high standard and were absolute quality and a pleasure to deal with.
Mar 2023
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Really pleased I chose this company. From quote to finish very professional – talked me through my options, sent over a full breakdown of all work, quick appointment booked and work carried out. Very pleased with my new wooden loft hatch and telescopic ladder and will be booking again soon for the boarding to be done.
Mar 2023
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Punctual, professional and very efficient service from all at Access4Lofts, especially from the 2 installers Jim and Matt. Would absolutely recommend
Mar 2023
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We are really pleased with the work we got done. We got our loft insulated and boarded with a new sealed loft hatch. The original quote was well explained and detailed. Jim and Matt were friendly and efficient, they went through the plan beforehand and then explained the work afterwards, they even hoovered the stairs leaving the house tidy after the work. Highly recommend and would use again.
Mar 2023
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I am very happy with the service. Phil and Pete have done the best job. Thanks to both of you
Feb 2023
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Pete and Jim were very professional with their work, and will recommend them and your company to family and friends. Many thanks. Evan….
Feb 2023
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I have been very impressed with Access4Lofts from start to finish on the both times I have used their services and have also recommended them to a neighbor. They are very responsive to messages, very professional when visiting and Very neat work.
Feb 2023
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The two fitters Phil and Jim done a brilliant job. They were very polite and courteous. They did a fantastic job and we are very happy with all the works taken out. They were clean and tidy during and after the job was done. Thanks access4lofts a job well done
Feb 2023
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Installer was very professional and friendly and carried out the work to a high standard
Jan 2023
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I couldn’t be more pleased with the work that was done. My loft is now an easy to access useful storage place. Pete and Amadeus were excellent and did such a good job. Thank you all.
Jan 2023
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Pete arrived on time and laid dust sheets everywhere. He explained what he was going to do, to make sure he was doing what work was agreed. He then got on with the installation. When completed, he explained how it worked and made sure we understood it, and were happy with it. Pete was a great guy, Installed without any fuss, and cleaned up every square inch of workspace on completion. From conception to completion, no complaints at all. I would certainly recommend this company to anyone. Thank you Des for your quick and reliable quote, and thank you Pete for an excellent installation.
Jan 2023
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Pete and Phil worked very efficiently and were very tidy and helpful and I have no hesitation in making a recommendation to others.
Dec 2022
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The fellas Phil Pete and Jim did a brilliant job and were respectful of my property and very helpful and polite Good job guys a big thank you
Dec 2022
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Jim who fitted the loft ladder was very professional clean, tidy and polite Was excellent in explaining how the loft ladder worked. The workmen ship was excellent would definitely recommend to friends. Phil who came out to price the work was very professional and gave excellent information and advice. They all took their shoes off when entering my premises which I feel gave a lot of respect to me the customer f my property. I know if I have any concerns with the loft ladder now fitted, the aftercare will be excellent due how the work was carried out Emily in the offices was excellent in updating me with my quote, any quires and updates with the work that was being carried out. What an excellent company
Dec 2022
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Really happy with the work carried out in my loft. The work was carried out on the agreed date/time and my home were left clean and tidy afterwards.
Nov 2022
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Phil, Pete and Amadeus were excellent in their workmanship, very tidy and made sure I could operate the loft ladder safely before they left. Overall, I am very pleased with my boarded loft and ladder. Would highly recommend your company to family and friends.
Nov 2022
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Phil was gear fitted in time specified quality of fit and demo was great
Nov 2022
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A couple of weeks after initial inspection and recommendations from Des, Jim arrived and laid the groundsheets and immediately got to work in removing the old loft hatch and ladder. He carried out work on his own and installed a new hatch cover and reinstalled our existing ladder within a few hours. He carried out all old parts to his van and hoovered up any remaining debris after removing the groundsheets. He demonstrated how the door opened to expose ladder and did same with ladder. He then watched us do the same. 10/10 Jim. Would thoroughly recommend this company.
Nov 2022
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The task was finished brilliantly by Phil, Jim, Pete and Amadeus. The best thing I liked about
company is commitment, the task was started on time and finished with proper cleaning. ThanksNov 2022
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Pete and Jim did a great job, kept me informed step by step. Excellent work
Oct 2022
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Pete, your installer, explained how safely gain access to the loft and was happy to deal with our
questions. Also, Emily was really helpful in getting us the earliest date possible. Well done Des,
you have a good team and many thanks.Oct 2022
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Phil and Jim certainly had their work cut out. It soon became apparent it wasn’t going to be a
straight forward job due the awkward position of the hatch and it being an old house. They
explained my options and kept me informed throughout the process on what they were doing
and the final results were excellent. They did a fab job!Oct 2022
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The operative installing the access was extremely efficient and considerate in his approach and
execution of the work at all times. There was minimal interference to the surroundings while
producing an extremely good installation.Oct 2022
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Both Phil and Jim provided excellent levels of service. They answered all questions and clearly
explained the work and things to consider. A thoroughly professional job done. Thanks!Oct 2022
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Was able to ask questions and he explained everything very well. Kept all clean and tidy
Sep 2022
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I was very impressed with the excellent service I received from your operatives. They were so
helpful and professional, and nothing was too much trouble for them. The end result is also very
pleasing – my scruffy loft has been transformed. Many thanks and best wishes to you all.Sep 2022
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Pete was a complete gentleman and professional. A great ambassador for the company.
Aug 2022
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Work done well, fitters extremely courteous and professional
Aug 2022
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Yes it was very nicely done
Jul 2022
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From the survey done by Des & the insulation on the day from Phil & Pete, I knew I picked the
right company to do the enlarged hatch with ladder, loft boarding & top up of insulation.
They were very professional and explained what was happening before, during & after with the
work. Plus having the added bonus of any extra work needed that was surveyed, there would
be no extra cost. A 1st rate company that done an excellent job.Jul 2022
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So on one of the hottest days of the year Phil, Jim, Pete and Darren made a great job of
boarding out my loft turning it into a useable storage space. Everything was explained and the
thoughtful extras such as fitted hanging rails were much appreciated. I would defintiely
recommend.Jul 2022
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Excellent work quickly done at a reasonable price.
Jul 2022
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I was very impressed by the professionalism of Access4Lofts. Des went out of his way to give
me a quote and advice about installing a loft ladder. Everything was made very clear and I was
reassured that there wouldn’t be any hidden costs. The job was completed on time and the
standard of work was excellent. The two men completing the job took pride in what they were
doing. I have no hesitation in recommending this company.Jul 2022
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Brilliant from start to finish. From booking the quote to completing the job, everything was
perfect. DES who came to do the quote was helpful he gave me a quote on the spot and
accepted. The guys Phil, Pete, and Jim were polite -friendly professionals and enthusiastic
about the job I’m very pleased with the result the whole of my loft is now boarded and a
fabulous smooth final the ladder and light have been insulated in the loft. I highly recommend
the company Access 4 lofts in Romford to everyone, thanks for hard-working.Jul 2022
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Very personable guys and professional with it in every way
Jun 2022
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Phil and Pete were so professional and tidy. I was very pleased with the work carried out. I
would highly recommend them to anybody! They worked so hard! I also felt them very trustworthy in my home! All in all 5 stars many thanks.Jun 2022
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We had two people, Pete and Darren, who boarded our loft and installed a loft ladder for us.
They were courteous, clean and efficient, quite friendly and carried out the work extremely well
and to our satisfaction. Thank you!May 2022
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Why have you not yet used Access4Lofts yet? Amazing service and quality products guaranteed to last your lifetime. Des, Pete, James and Phil are true professional who have completed my loft storage project to a high standard.
May 2022
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The two guys were great
May 2022
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Pete was very courteous and helpful. It was reassuring to have him installing the hatch. I was
very pleased with the service and would recommend.May 2022
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Pete was very professional and had time an patience. The job was carried out expertly and no cleaning up to be done
May 2022
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The guy was very helpful, and happy with the overall service and quality of work.
Apr 2022
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both Jim & Kyle were polite and friendly. They got on with the job and answered all my questions. Would definitely recommend them.
Apr 2022
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Very pleased with the install the two men that fitted the ladder were very helpful and professional thank you Phil and Kyle
Apr 2022
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My husband and myself are delighted with the work carried out on are loft access, the service we received. The quote we received and the installation was very good we would not hesitate in recommending the company. We received a service, Phil and Kyle did a very good job left my house very clean and they were polite and friendly.
Apr 2022
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Phil, Jim, Kyle were excellent. Standard work was good and they tidy up well and left no mess
I would recommend Access4loft to anyone needing the loft board and ladder installed. Really appreciated the removal of old zinc water tank free of charge. Excellent serviceMar 2022
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All work carried out efficiently, professionally and exactly as quoted and required. Very happy
with the work done. Recommendations were given to our benefit both in cost saving and practicality. The guys were friendly, diligent and respectful of our property and the project was
completed in mere hours. Very impressed and can highly recommend. Thank youMar 2022
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I cannot fault anything that Phil and Jim did when they installed my loft ladder and new hatch. They were very professional in their work and I was most impressed and delighted with the job they did.
Mar 2022
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Jim and Carl did a great job. The work as completed quickly and exactly how we had discussed. I will definitely recommend you to anyone looking to get similar work done
Mar 2022
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Excellent
Mar 2022
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Peter was efficient, courteous, and a friendly guy who carried out the work to a very high standard with minimum fuss. I would not hesitate to recommend your company should the occasion arise.
Mar 2022
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Excellent value for money and a really efficient and helpful team from start to finish
Feb 2022
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I am extremely happy with the excellent service provided by Access4Lofts Romford. From meeting Des for the survey and everything being explained to me, to Pete, Kyle and Alfie who completed the installation to a high standard. They were a great friendly, polite team and have done an incredible job with my loft space. I now have a fantastic well insulated storage space and I am beyond happy. Thank you very much for the efficient, excellent work and excellent communication throughout the process. Would definitely recommend their services.
Feb 2022
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Phil and Pete fitted the ladder. They were excellent representatives for Access4Lofts and I would be very happy to recommend you. Thank you for a job well done.
Feb 2022
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Pete was our installation engineer, he was extremely polite and completed the job without fuss and to a high standard, he is a credit to your company
Feb 2022
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I was absolutely delighted by my new loft ladder. Phil and Pete did a brilliant job of installing it. They did themselves, myself and yourself proud. Well Done
Feb 2022
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Very efficient and professional. Thank you
Jan 2022
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Very professional business. From making an appointment for a quote to when they finished the job. We’re very happy with our loft now. Guys didn’t even stop for a break. Job was done to a excellent standard. Would definitely recommend to someone. Thanks guys.
Jan 2022
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Pete arrived early was very efficient, polite and quick. Explained well how to use the ladder and
demonstrated. Also cleaned up very well after himself.Jan 2022
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Excellent from start to finish informed about what was happening during installation and what
they would be doing. Everything explained to us how loft ladder works etc.Dec 2021
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The loft ladder was fitted by Phil and Jim and they were both very clean, polite and efficient.
Dec 2021
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Pete I think is the fitter if you do not already know he is a gem polite explains what he is going
to do and then gets on with it no fuss and then he cleans up with his vac I have had workmen
here before this man rates 10 out of 10 that also includes the fitting well doneNov 2021
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Phil and James completed the job efficiently and to a very high standard. Phil and James provided me with before and after photographs of the job and left the work area very tidy. I am thinking of boarding out a larger area of my loft space and will request for Phil and James to return.
Nov 2021
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Phil and Jimbo were excellent, polite, tidy and informative. All mess was tided and I would recommend them to anyone, thank you.
Nov 2021
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Very efficient and quality work.
Nov 2021
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The team, Phil Pete and James, were excellent. The job was carried out without any fuss and was completed to a high standard. The extra space provided by the boarding out of the loft will be of great use, and I think the way it was laid out maximises the space.
Nov 2021
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Excellent service from start to finish.
Oct 2021
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Very happy with the work by Phil and Jim on my loft. They were quick and tidy, and were very informative and polite throughout. Can recommend the company and would use again.
Oct 2021
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We were delighted with the prompt and efficient service. Everything was explained clearly and
workmen were polite and courteous. We would not hesitate to recommend you,Oct 2021
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Phil and Pete were great! They explained everything that was going to be done and gave me rough timelines. They kept everything really clean and tidy which was important as I have a new carpet. They both very good at taking me through everything and showing me to use the ladder etc. Very happy with the work they did. Thank you!
Oct 2021
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All aspects of the job, from the survey to the actual work, were carried out professionally and efficiently. Everyone I had contact with was polite and friendly. I would not hesitate to recommend this company.
Oct 2021
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The fitters worked hard to get the job done. I am very pleased with the finished product. Thanks
to Phil and Jim.Sep 2021
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I can’t fault the service of your company. From start to finish it all went very efficiently and I would certainly recommend you to anyone. Phil and James were respectful and worked very hard and carefully demonstrated how to use the product. I am very, very pleased with my loft ladder. Thank you so much.
Sep 2021
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Very happy with the time taken, the consultation during the fitting and the end result.
Sep 2021
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Extremely professional from start to finish. Quotation process was clear and concise and installation by Phil was excellent. Happy to have this company in my house.
Sep 2021
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Reasonable price arrived on time finished on Time cleaned up very professional so I orders some more work to happen
Sep 2021
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Extremely pleased with the works carried out (loft insulation + boarding + loft hatch with ladder). Des was transparent with options and pricing throughout all discussions to begin with.
The team (Nick, Phil, Emily and Des) were professional, arrived early each day and carried out all the works to a high standard. Very happy with the result of the work and now have a fully insulated loft with large storage space. Would happily recommend to others.Aug 2021
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Phil, Greg and Nick were absolutely fantastic and showed brilliant workmanship! Arrived on time, were very friendly and approachable and completed our loft boarding, ladder and light installation and enlargement of hatch in one day. Would highly recommend!!!
Aug 2021
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Prompt call with thorough discussion of available options. Would definitely recommend.
Aug 2021
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Nice group of lads, very professional, very happy with the job. Would very much recommend.
Aug 2021
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Very happy from start to finish. Thank you
Jul 2021
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So pleased with the work you done, you very helpful , talked me through the work you were going to do. Very polite and professional. Would recommend you to anyone.
Jul 2021
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The work done was professional and the guy was courteous. He explained well how to use the fitted ladder and was patient as I tried it out. I would definitely recommend their service.
Jul 2021
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We was very happy with the end product, the 2 guys that came (one was named Phil) was very helpful and did a god job. We would recommend this company. Very happy customers. Also I would like to thank Emily for all her prompt email regarding the job, she was very helpful.
Jun 2021
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Brilliant, turned up in time , very clean in there work, very thorough very helpful in what he advised , would definitely recommend, very pleased with there work,
Jun 2021
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Des and his team were very professional and were very flexible in managing to fit our job in at short notice. Our loft space is transformed.
May 2021
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Very professional, excellent work, completed very quickly would recommend.
May 2021
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You gave great customer service from start to finish, would definitely recommend
May 2021
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The guys who came to install the insulation were both very professional and also two very nice guys. They were both informative and carried out the work on a very timely basis in not great conditions given that the loft space they were working in was very tight. Overall I was very pleased with the work carried out, and how they also ensured everything was in good order before they left.
Apr 2021
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From the initial visit by Des to demo of how to use my new ladder, this has been an example of exceptional customer service. Special thanks go to Phil, Simon and Greg for toiling under extremely hot conditions and maintaining such high standards. Cannot recommend highly enough.
Apr 2021
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I am very pleased with the service provided by this company and have no hesitation in recommending them to others.
Apr 2021
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I am very pleased with the work done and the manner in which it was carried out. You are clearly a very professional team both in terms of delivery of the product and the manner in which you conducted yourselves. As you quite rightly said ‘no sales pressure’ in the first place and a pleasure to deal with three such courteous and polite people as Des, Phil and Simon at all stages of the process. One element of the installation is still to be completed and I have been promised a return visit very soon which I am awaiting confirmation of.
Apr 2021
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Great service from start to finish. The guys who came were very professional, hardworking, polite and very helpful. The installation is great we are very pleased and would highly recommend Access4Lofts Romford.
Mar 2021
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Efficient in that a quick visit was arranged and that followed with a quick installation date. Covid safe procedures were followed, various options were provided, we felt listened to. Good job done. Would recommend.
May 2024
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Great communication from Des. Replied promptly to my questions and concerns. Fitters (Phil and Jim) arrived as time stated and kept me well informed about the job and problems they fo
May 2024
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A very professional company. Des had great communication, replied promptly and kept me well informed. But the fitters Phil and Jim, were amazing. They were patient, polite and considerate of my property. They kept me well informed and worked around other tradesmen working on site. They done an amazing job. They did not rush the job and took their time, making sure I was completely satisfied. Thanks Phil and Jim
May 2024
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We had our loft boarded out and a new loft hatch and ladder fitted by Access4lofts Romford. We are very happy and have no hesitation in recommending Access4lofts Romford. The service was excellent from start to finish. Thank you for a job well done.
May 2024
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Phil and Si, who were from Access4Lofts Chelmsford came to our house and fitted a loft ladder that was much needed. They were friendly, did a great job and were clean and tidy. We would thoroughly recommend them if you need a loft ladder or boarding or lighting. Anything to do with lofts really!
May 2024
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The team were efficient and polite. The work was completed in a timely fashion. Once completed I had a brief on how the ladder and loft hatch worked with a demonstration. Once they went you could not have known they had been as they cleaned up after themselves. Would recommend this company without hesitation.
May 2024
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Recently used Access 4 Lofts to board our loft and install lights and a ladder. Great communication with the guys and fantastic price for the work offered along with a lifetime guarantee. The guys arrived in time to install, were exceptionally professional, polite and tidy and did a great job. Took time afterwards to ensure we were happy with the work and explain everything they had done and even how to operate the ladder. Couldn’t fault them and have recommended to others already.
May 2024
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The guys turned up on time, were polite and worked hard from the moment they arrived. They did an excellent job and were extremely clean and tidy. They demonstrated how to use the new ladde
May 2024
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An efficient job well executed on our residential let to install more efficient loft insulation and a new loft hatch to replace one previously badly fitted. Would definitely recommend this firm.
May 2024