Don't just take our word for it
What Our Customers Say
As a family run business, I rely heavily on feedback to give future customers the confidence to work with me. Below you will see a selection of testimonials from my customers, you can also read reviews that have been left on my Which? Trusted Trader profile.
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Very pleased with the work I have so much storage space and a very good price lovely ladder
easy to pull down and up I cannot thank theses guys enoughOct 2023
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My initial enquiry was answered promptly, the recommended work explained to me and efficiently carried out.
Oct 2023
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Nathan was really reliable, professional and polite. He made an excellent job of fitting us a new loft ladder and we would have no reservation in recommending him to family and friends.
Sep 2023
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They provided a quote and once accepted a date and time for the installation was agreed. They
arrived on time; they estimated the work would be undertaken in a day and it was. The work
was to a high standard, and I am very satisfied with the installation. They cleaned up before
they left and provided a demonstration. I highly recommend. Friendly staff, professional and
reliable.Sep 2023
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Excellent service and a great job, the guys were very polite and cleaned up totally after they had finished. I would have no hesitation in recommending them to anyone Alan Jackson
Sep 2023
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Really professional workman from initial consultation to post fitting. Felt I was a valued customer. My recommendation of this company will be passed on to future potential customers. Thank you
Aug 2023
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Excellent service. Guys did a superb job on our loft arrived on time worked flat out very polite and friendly spotlessly clean wouldn’t even known they where in the house. I am so please with all the work loft looks fantastic and I’ve got so much space now. Thank You Guy’s for all your hard work. I would definitely recommend these Guy’s.
Aug 2023
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Work carried out to a very high standard. No mess, a very clean and tidy job. Excellent work.
Aug 2023
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Great, efficient, clean and tidy. The lads explained everything they were doing and kept me informed on any issues. The insulation and boarding looks the business let’s hope it keeps us warm.
Jul 2023
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punctual, polite, efficient and done in 2 hours!!
Jul 2023
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Nathan and his team did an excellent job of boarding my loft and installing a new loft ladder. A
truly professional experience from quote to completion and a fair price. Nathan was happy to
answer questions and advise on the best materials and ladder. The work was very neat,
completed in 5 hours and left clean and tidy afterwards. I have no hesitation in recommending
Access4Lofts Sutton Coldfield.Jul 2023
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From start to finish the service was professional On arrival for a quote Nathan identified himself at the door and also covered his boots to protect my flooring. They gave advice as well as explaining in full the work that could be done alongside explaining the work and how or would be carried out
On the day the work was carried out Nathan arrived at the agreed time and completed the work in the time advised. The team worked throughout the day and cleaned up afterwards leaving the house looking as if no one had been other than there being a new loft installed Very happy with the work and professionalismJul 2023
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On the first visit to my property Nathan arrived on time. He explained in detail a variety of loft
ladders and encouraged me to make my own choice.
The service that Nathan provided was completed before the half day that he quoted.Jul 2023
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absolutely top quality job super pleased with it. Very impressed with the impeccable manner the lads were so courteous. The work was very tidy and didn’t take to long very pleased with the loft ladders installed good quality of product I would definitely recommend this service to friends and family. Thanks Nathan and the team.
Jun 2023
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Excellent!
Jun 2023
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Nathan and his team installed our new loft hatch/ladders, raised floor, boarded, installed 2 power points and lighting. They were very professional, polite and my god do they graft! They spent 11 hours at my property ensuring it was complete the same day and only took a 20 minute rest stop.
The quality of the work is superb and would highly recommend these to anyone. I had quotes from 5 local loft installers in total and Nathan beat them all without even knowing my quotes before him. With the lifetime guarantee of all installed items, these guys are a must use! Well done guys and thank you again for your hard work.Jun 2023
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A brilliant, thorough job completed and extremely hard work by the team. Really pleased with the outcome, works exactly as was explained at the time of the quote. Would definitely recommend.
Jun 2023
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From start to finish Nathan and his team were brilliant. very professional in there work. done a
fantastic job on our loft. could not have wished to meet such nicer peopleMay 2023
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The service was good from providing the quote to job completion. Arrived prior to appointment time and carried out the work professionally. Showed how to use the equipment installed and asked if I was happy with the job. Would highly recommend his service.
May 2023
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Very professional company with expert craftsmen. Efficient, tidy and polite. Job completed in just over 1 hour – Excellent Highly recommend
May 2023
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I liked Nathan when he cane to my house to provide a quotation. He was polite, softly spoken and helped to choose what I needed without pushing for more expensive options which were not necessary. He booked a time and installation date and broke down the cost so the whole process was transparent and easy to understand. On the day he made a superb job, provided the promised guarantee, and showed us how it all works. There was a minimum of fuss and he left everything clean and tidy. I thought the price was very reasonable, the service was great and I am happy to recommend his services to anyone
Mar 2023
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The team were excellent from start to finish. The quality of work is excellent and they tidied up
spotless. Would recommend to everyone.Mar 2023
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The guys arrived on time and we’re very pleasant friendly guys – got to work straight away vacuumed stairs and landing after finishing. Would definitely recommend.
Mar 2023
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Punctual, pleasant, efficient, reasonably priced- brilliant
Feb 2023
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Very efficient and excellent job by Nathan. Nathan was polite and helpful at all times. He and his colleague did a great job and we would recommend and use again in future.
Feb 2023
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Very pleased with the loft ladder installation. Work done to good standard and cleaned up so well afterwards, I was going to invite them to vacuum the rest of my house!
Feb 2023
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From time of initial quote until work completed I was kept informed. Installers on time, polite and cleaned up afterwards. Very pleased.
Feb 2023
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Excellent job from start to finish. Turned up on time to survey and to carry out the installation. Would definitely recommend.
Feb 2023
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Nice guys, very efficient and did a great job.
Jan 2023
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Fantastic service really impressed and pleased with my new space!
Jan 2023
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Nathan was very professional at all times, very polite, there was no mess when job was completed. I was very happy with his work and 100% would recommend to family and friends
Jan 2023
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Excellent service from time called to give us quotes to finishing the installation.
Jan 2023
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Nathan and Chay (apologies if spelling incorrect) were great workers. They arrived just before the agreed time of 8.00 and started work straight away. They were very careful and respectful of our property and vacuumed when they finished before giving us a demonstration of how to use the ladder safely. We can confidently recommend them to anyone
Jan 2023
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Excellent service – highly recommend. Easy to deal with, no hard sell, very professional. The whole project went exactly to time and budget.
Dec 2022
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The lads came on time very well mannered took only 1 day to do the job when I had a look at what they had done the workmanship was to top standard would 100% recommend them to anyone I know who wants work done on there loft
Dec 2022
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Best price and top job carried out by Nathan. Only good things to say from quote stage to
completion. ThanksOct 2022
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Super impressed! Nathan was very polite, he displayed professionalism and consideration (I
work from home) during his entire visit. The work he did is to an exceptionally high standard
with high quality materials used.
The job was completed in a day and the house was as clean and tidy when he left as it was
before he came. The quote was incredibly cheap. I cannot recommend this company enough. If
you are thinking of having your loft boarded like I did, these are the people to call.Oct 2022
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Lovely guy. Conscientious.
Oct 2022
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Great work, professional
Oct 2022
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Very professional and polite. Came on time for Quote and day of fitting. Very happy with service
and end product and fitting.Sep 2022
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Pleased with the quality and speed of the work. Nathan clearly explained how to use the ladder.
Overall really happy.Sep 2022
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We were well informed by Nathan from initial quote through to job completion. At all times
Nathan was polite and very informative carrying out an outstanding job. We would highly
recommend this company to anyoneSep 2022
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Lovely service & happy with the install. Thanks.
Sep 2022
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We’re completely satisfied with the loft ladder work at our house, which was carried out in a
timely, tidy and efficient manner.Sep 2022
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Nathan was true to his word on every aspect of the job. Could not be happier with him.
Sep 2022
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Excellent work. Clear demo following fitting. Brought own Hoover for clearing dust etc and
declined my offer to do it preferring to finish job himselfAug 2022
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Good service, very friendly and polite. Arrived on time and did an excellent job. Fit me in at
short notice and very good value for money.Aug 2022
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Very good service. Nathan was helpful from the outset when he took the time to go through all
the options available when quoting for the job. Great installation. Very impressed. Thank youAug 2022
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Excellent friendly service!
Aug 2022
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Really honest company. Extremely clear on what they were going to undertake. We are happy
with the job!Jul 2022
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Nathan was polite, he showed complete confidence in his ability to the job, as we thought it
was tricky. Nathan made sure we understood how he operated the hatch, ladders before after use. We are very happy Nathan’s work & would recommend.Jul 2022
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I was really pleased with the work done. Nathan answered all my questions along the way. He
was extremely tidy when work was underway and really pleasant. 100% would and have recommended to friends and family.Jun 2022
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Nathan was very polite worked extremely hard and was very committed on a high standard of work could not have wished for such a lovely person
Jun 2022
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Nathan was a true professional. Polite and kept me updated throughout the day on progress. An
excellent job, couldn’t ask for better. Cleaned everything and then gave us a comprehensive
demonstration of how the hatch and ladders worked. He made sure my wife and me knew how to work it safely. Would highly recommend his work.May 2022
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very efficient, friendly young man. Very patient with us in fully explaining and demonstrating
how our new ladders worked and checked that we fully understood. came on time, finished on
timescale stated .Cannot recommend his work highly enough. Rang company for quote came and assessed work and completed all within 10 days. That says a lot about the work ethic,May 2022
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A pleasant, friendly and efficient young man. He completed the job to our total satisfaction. He
was very patient with us in explaining the workings of the ladder, and ensured our understanding. would fully recommend his work to othersMay 2022
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Nathan was very polite his work was really good I would highly recommend this company.
May 2022
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From the time Nathan came to give us a quote to the time the job was completed the service
was excellent I highly recommend this company I would like to say it was the first time I’ve had workmen in my home and I had no clearing up to do. he to put down to protect carpets and when job was complete hoovering was done afterwards by the workmen the job was done to a very high standard of workMay 2022
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We received two quotes to have a loft ladder fitted and we chose your company because of your representative’s clear advice and willingness to find the correct ladder for our loft opening
and requirements. We were 100% happy with the work you carried out and the way that your colleague cleaned up following completion of the work. He turned up on time to provide a quote, likewise on the day of installation and was polite, friendly and helpful. The work carried out was done with minimal mess and disruption and we are really happy with our new loft ladder and the light you installed in our loft. We highly recommend your company.Apr 2022
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Excellent service and arrived on time and a very professional service from both of you
Apr 2022
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Nathan was polite, pleasant and efficient. He completed the job satisfactorily and ensured that I was happy with it before he vacuumed. I would recommend him to others. Great job Nathan, thank you.
Mar 2022
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Very clean worker hard working and understanding I can recommend him to all customers Nice job
Mar 2022
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Very professional, arrived on time &got on with the job. Had loft hatch enlarged & new ladder installed. When completed, could not fault work or appearance. Very pleased and would certainly recommend.
Mar 2022
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Nathan arrived on time and quickly set about the task, he worked tirelessly through the day without any stops for refreshments or lunch. He was truly customer focused and went that extra mile to achieve a satisfactory installation. I would have no hesitation in allowing him into my home as he was respectful and professional in his approach. I rate his company with the highest recommendation.
Mar 2022
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The installation was Carried out in an efficient and friendly manner. I was really pleased with
the end result.Mar 2022
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Nathan arrived 5 minutes early at 7.55 and started working straightaway, laying dust sheets on the stairs. He worked tirelessly throughout the day until 6pm without a break. When he had finished he vacuumed the landing and stairs and even swept the drive where he had sawn some of the boards. He showed me how to operate the ladder but as I don’t like heights I didn’t go up (my son will be doing that) so Nathan took a photo to show me what he had done. During his extensive survey Nathan advised that as I wouldn’t be storing a lot of stuff in the loft I wouldn’t need it to be fully boarded. There was no ‘hard sell’ trying to get me to have the loft fully boarded. He had brochures to show the different products available and gave me a full breakdown of the quote which was confirmed by email. I totally recommend Nathan and his company. He is a credit to them.
Mar 2022
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Very pleased with the work carried out and happy with the price. very tidy and pleasant young man.
Would recommend Access4lofts to anyoneFeb 2022
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Nathan was very professional and carried out the work with consideration towards our home. He explained everything to me and showed me how everything worked at the end of the job. I would recommend your company to others in the future.
Feb 2022
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Worked constantly throughout the day. Job completed same day. Polite young man. I am
Happy customer. Thank youFeb 2022
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Turned up on time, put down dust sheets, got on with the job and took time to demonstrate how the ladder worked, lovely job, would recommend this company.
Feb 2022
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We were very impressed by the work done and also Nathan’s politeness and work ethic. We would definitely recommend him to friends.
Feb 2022
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job well done, no problems.
Feb 2022
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I am very happy with the work carried out Nathan is professional polite and the place was left and tidy
Jan 2022
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Nathan is a top guy and did a great job. Highly recommend him
Jan 2022
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Simply excellent, wouldn’t hesitate to recommend Nathan.
Jan 2022
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Very professional job and went far and beyond to get work done on time.
Jan 2022
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excellent service, very professional
Dec 2021
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Very polite, thorough. Would definitely recommend Access 4 Lofts to anyone thinking of having a loft floor fitted. Turn round time was very good. Good quality materials used. Thank you for doing a great job.
Dec 2021
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Excellent company, quick fitting after quote, left everything clean and tidy even vacuuming. Highly recommended and a good price – thank you
Dec 2021
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Brilliant service. Cannot recommend Nathan and Access4Lofts highly enough.
Nov 2021
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Nathan was excellent – I can’t fault him at all. From the initial assessment where he fully explained the fitting process and ladder options available, the advice he offered as to the most suitable ladder for my situation, to the actual fitting day, he was very polite, informative and professional. I am very pleased with Nathan’s workmanship and customer service and of course my new loft ladders. Thank you.
Nov 2021
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We were very pleased with the whole job from the time of the assessment/quote to the completion of the job. All done with the minimum disruption to us and our home left nice and clean and tidy. Nathan was very polite and accommodating and we are pleased we had the job done. All the paperwork has been first class so would recommend ACCESS4LOFTS.
Nov 2021
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Great service from Nathan, Arrived on time and carried out the required work exactly to what was agreed with no fuss and completed on time. Very happy with the work completed and were grateful for the extra storage space this job has now provided for us.
Nov 2021
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Very friendly and efficient
Nov 2021
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Daniel was extremely helpful and answered various questions we had, he understood our requirements.
Oct 2021
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Timely, professional conduct, and demonstrated how to use the equipment. We are very happy with our new loft ladder, highly recommended.
Oct 2021
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A total professional and 5 star service
Oct 2021
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Great Service & very professional, Also I feel the fitter & Boss were very polite, Did the job the way we wanted.
Oct 2021
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Excellent customer service from start to finish. Very professional and polite with brilliant communication throughout .Definitely would recommend if you were looking for a loft ladder.
Oct 2021
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Fantastic job, cleaned up wouldn’t no they had been, well pleased with extended loft hatch and
ladder, Lionel took time in demonstrating how it works. Great jobSep 2021
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From quote to fitting service was excellent. No issues and trouble free
Sep 2021
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Lionel was extremely polite and considerate (wore a mask throughout and also shoe covers) when coming to quote for the job. It was followed up promptly and a quote emailed. I deferred the work as going on hols but the company reminded me on return and asked if I still wished to proceed. Work completed promptly on the intended date and the house was tidied up nicely showing no trace of the debris. Very professional service overall.
Sep 2021
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From start to finish the whole process was very professional – including the survey, then the installation. Fitters were very efficient, polite and respectful.
Sep 2021
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They arrived on time, smartly dressed and ready to work. Worked through the morning to install
the loft hatch. Really neat and tidy job. Showed me how it worked and asked if I wanted to have a go. Very happy with the work and the way my home was left – as it was found!Sep 2021
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Would highly recommend Nathan and his colleague, arrived on time worked, quality workmanship and cleaned up afterwards
Sep 2021
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Excellent & professional service
Sep 2021
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Nathan did a great job very polite and cheerful would recommend
Sep 2021
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Arrived on time. Work was professionally completed and done to a high standard. Even worked
over to ensure job was completed properly and I was shown how to access the loft area using
the ladders. Would definitely recommend Access4Lofts to anyone interested in upgrading their
loft areas.Sep 2021
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Very professional throughout, would definitely recommend Nathan.
Sep 2021
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The fitters were polite and friendly, worked quickly.
Sep 2021
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Nathan & Lionel did a fantastic job on our loft and we now have a huge usable space. The loft ladder is great and the work very neat. All rubbish was removed and they tidied everything up after. Highly recommended
Aug 2021
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HAPPY CUSTOMERS
My husband and I would like to thank Nathan for the fantastic job he has done for us. As we
moved from a big house to a small house, we do not have enough space, but Nathan has
transformed our loft into a lovely storage at a reasonable price. We love our loft and 100%
satisfied. Nathan was reliable, tidy, polite and friendly. He was very prompt to answer our
phone calls and emails. We greatly appreciate his hard work and would highly recommend
Nathan to anyone looking for a loft project.Aug 2021
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Pleasant and hard working . Pointed out a fault in the roof that needs attention which I wouldn’t
of been aware of otherwise. Also did a little extra patching up that I was very grateful for. Thank youAug 2021
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Really impressed with the service, professional, polite staff who carried out a quick and great
quality loft ladder installation. Would definitely recommend.Aug 2021
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Excellent service, really nice men , couldn’t have wished for better job, would definitely use again
and definitely recommend to my friends and family. Thank you.Jul 2021
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Brilliant job and has made our loft a very useable storage space. The new hatch and ladder are great and provide easy access. (Even got our bathroom lights working.) I would highly recommend Access 4 Lofts.
Jul 2021
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Very clean, polite and professional with their workmanship. Extremely pleased with the end result – highly recommend Nathan and the team
Jul 2021
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make it very good job and very friendly. I will recommend to my friend and relatives.
Jul 2021
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Very pleased with the product the installation and attention to detail.
Jul 2021
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Nathan did an excellent job, giving us exactly what we needed, offering us guidance beforehand to get the most out of our space. Extremely efficient, tidy and great value, thankyou.
Jul 2021
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The fitter worked all day to make sure the loft ladders and hatch were completed properly, he was very respectful of our home and cleaned up quite well afterwards.
I would highly recommend this company if you need ladders fitting to your loft.Jul 2021
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A thoroughly professional service and really impressed with the end result. At no point during the initial quote were we given a hard sell or pushed towards a certain service or product; our requirements were listened to and quoted for accordingly (and very competitively too). On the day, the team turned up when they said they would and made every effort to ensure the area they were working in was left as clean as it was when they arrived, taking all leftover materials and waste away with them. Would highly recommend.
Jul 2021
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I was really happy and impressed with the work carried out by Nathan and will be recommending him to family and friends
Jun 2021
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Nathan and his team did an exceptional job the work ethics was 2nd to none. Well executed job! I will definitely be recommending!
Jun 2021
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Nathan did an excellent job and we are very pleased with the new access to our loft space and the boarding which has given us extra storage space.
Jun 2021
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Very impressed with survey visit and quote. Installation completed and all cosmetic damage made good. No mess to be cleared when the team left! Happy to recommend!
Jun 2021
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Professional and courteous from start to finish. Overall really happy with our ‘Assess4Lofts Installation’ We would have no hesitation in recommending this team to potential customers.
Jun 2021
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Nathan was very professional and pleasant to deal with. We are delighted with our loft ladder and would recommend the service.
May 2021
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Excellent work, friendly and professional. I would definitely recommend this company.
May 2021
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Great service, very informative on quote, worked very clean through out complete job, left area very clean and tidy, Would recommend to anybody who wants to gain space in loft area.
May 2021